Shipping & Returns
Shipping Policy
At VLTO Bazile, we take pride in delivering a seamless shipping experience. We ensure that your orders are carefully packaged and delivered using reliable methods. Our shipping costs are transparent, and we aim to provide the best service to our customers.
We believe in clear communication, so if you have any questions about our shipping methods or packaging, feel free to reach out to us. We are here to make your shopping experience seamless and enjoyable.
Please allow 7-10 business days to process your order. If you have not received a tracking number after 3 days please email us at kevin@vltobazile.com
Return & Exchange Policy
All items are final sale. However an exchange or credit may be applicable. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cant offer you a credit or exchange.
To be eligible for an exchange or credit, your item must be unused and in the same condition that you recieved it. It must also be in the original packaging. All items are final sale and not eligible to be refunded.
Once your return is recieved and inspected, we will send you an email to notify you that we have recieved your returned item. We will also notify you of the approval or rejection of your exchange.
We only replace items if they are defective or damaged. If you need to exchange it for the same item or a different item at the same price point send us an email at Kevin@vltobazile.com and we will provide return shipping details.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non refundable.
Credits awarded may be used towards the purchase of other items including commissioned artwork.